• Highlights
• Benefits
• Integrated Products
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Highlights

Traditionally prepaid and postpaid systems have been treated separately as with different market shares, different products and offerings, and different price strategies. The prepaid mechanism focuses more on real-time service control and the postpaid on complicated pricing options. However, customers in this increasingly competitive telecommunications market are growing more and more demanding, the postpaid calling for real-time control and the prepaid for more flexible and diverse pricing options. So the operators are anxious to create convertibility of the two systems and provide an alternative of prepaid and postpaid for a customer. The completely standalone prepaid and postpaid systems disable a same network from offering the same capability prepaid and postpaid customers, creating the same customer experience and presenting operators a unified customer view, which therefore impairs the further development of business.

Benefits

• Combination of Construction Experiences of Intelligent Network Prepaid System and Hot Billing System
  As the market leader in IN, ZTE provides IN-based prepaid services that have been serving numerous operators worldwide, offering reliable and stable prepaid solutions; and meanwhile, as the leading mature convergent BOSS provider in China’s telecommunications market, ZTE has created a multitude of successful applications of the convergent systems supporting the service provisioning, assurance, and billing for multi-networks and services in the global market. Z Smart prepaid and postpaid convergent CC&B system, drawing on intelligent network development experience, is a perfect combination of stable efficient real-time control capability and flexible comprehensive billing capabilities.
  
  
• Unified Customer Experience
  The unif ied bill presentation facilitates customer’s bill payment.
  The unified service new entry and provisioning process ensures prepaid subscribers first-class service.
  
  
• Flexible Prepaid and Postpaid Modes Switchover
  Alternatives of partial or total prepaid or postpaid service are available.
  The prepaid subscribers are entitled the same diversified pricing options as the postpaid.
  The unified balance management function facilitates all services sharing same account balance.
  
  
• AoC Functionality Enables Subscribers Have New Experience
  AoC makes customers more assured and conscious in consumption with prior-to-service tariff notification and after-use advice of charges, exposing operators to exploration of more new services.
  
  
• Centralized System Presents Complete Customer Views for Operation Analysis
  Customer information of multi-angle, full service-user consumption information and unified balance information render operators comprehensive and precise data for operation analysis.
  
  
• More Vigorous Marketing Support
  Prepaid users generally feature a higher churn rate. The postpaid billing capability for them enhances their experiences and reduces the churn rate. And the cross-sales of prepaid and postpaid services lead telecommunications marketing to a vast development space.
  
  
• Centralized & Convergent Services Capabilities
  The centralized prepaid and postpaid convergent system minimizes the maintenance cost of the two standalone systems.
  Convergent processing capability of multiple networks and services facilitates the smooth upgrade of services for operators.
  The unified customer profiles, product portfolio, balance management function and the compatibility of multiple network protocols based on ZSmart Integrated prepaid & postpaid solution presents operators a more flexible operation support platform.
  

ZSmart Integrated Prepaid & Postpaid Solution

This solution is integration of following products.

Rating & Billing Customer Care Account Receivable &Collection Mediation Product Portfolio Resource Management Order Management Provisioning

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