Highlights
ZSmart Workforce Management is a powerful manpower management, task assignment and performance evaluation platform for telecom operators. It includes Calendar Management, Construction Schedule Rules, Unified Task Management and KPI Management. Also it provides a uniformed user interface to integrate with other systems.
Benefit
Flexible Construction Rules Setting
Unified Task Views
System provides a task management center to manage all tasks generated from different system such as Order Management or Trouble Ticket System.
|